A mailmap is an inbound email forwarding feature where users can create an alias (example@yourdomain.com) and have messages sent to said alias forwarded to a valid third-party email address such as Gmail, Hotmail, etc. However, users should note that the job of a mailmap is to forward messages to your destination address ONLY. When responding […]
Our easyMail service allows users the ability to create both a text and a image signature through their webmail account. To create a signature, please do the following: Creating A Text Signature 1. Log into your webmail account (messages.easymail.ca) 2. Click on SETTINGS 3. Under the SETTINGS column, click on IDENTITIES 4. Under the IDENTITIES […]
Our standard backup mail server allows users to specify easyDNS as their backup in case their primary email server goes down. When mail is sent out, the sending MTA (Mail Transport Agent) checks the DNS records to see what servers are responsible for the mail for that domain. The responses come back ranked by lowest […]
NOTE: Because of the constant updates to third-party mail clients/devices, the images used in this tutorial may not coincide with what you see. Please use this tutorial as a general guideline and refer to your mail client’s help documentation for further guidance. Here are two helpful links for using Outlook and troubleshooting problems when setting […]
Our easyMail webmail interface uses the popular open-source software called RoundCube, which provides a cleaner and fresher look, along with more options to manage your email. One option that many of our users have requested is the use of server-side filtering. Many users that don’t utilize popular free email services run into a situation where […]
NOTE: Because of the constant updates to third party mail clients/devices, the images used in this tutorial may not coincide with what you see. Please use this tutorial as a general guideline and refer to your mail client’s help documentation for further guidance. 1. Open your phone’s email client and choose SETTINGS 2. Choose ADD […]
NOTE: Because of the constant updates to third party mail clients/devices, the images used in this tutorial may not coincide with what you see. Please use this tutorial as a general guideline and refer to your mail client’s help documentation for further guidance. NOTE: Before attempting to set your easyMail address on Thunderbird, please make […]
What Is Greylisting? Basically, greylisting introduces a temporary and one-time delay in email delivery of messages we receive from originators who have never emailed you before. To be more precise it works at the server level. If it’s from a server that our servers haven’t seen before, it typically gets greylisted. It means we tell […]
Transferring a domain over to easyDNS is a simple process, but will require the user to go between the two registrars. Users should also note that it can typically take 3-7 days to transfer a domain successfully from the time the Authorization Code is entered. Transfers will time out after 7 days if the request […]
The WHOIS INFORMATION page can only be accessed for domains where we are the current registrar. To get to the WHOIS information page for your domain, just click on the WHOIS link: You should see a page that looks like the following: NOTE: Registrants are obligated to provide accurate and reliable contact details and […]