If you are still using the old theme you can view the correct Knowledge Base here: https://help.easydns.com/.
|easyDNS makes it easier to renew ALL the services within your account. Just log into your account, specify a credit card or PayPal account, and we’ll take care of the rest….easy peasy!
Setting It Up
You’ll need to do the following in order to enable this feature:
1. Log into your easyDNS account
You’ll now notice that your credit card has been added to your account. This credit card will be used to renew yearly services 15 days before their expiry. Monthly services will be renewed 8 days prior.
Users also have the ability to add multiple credit cards on file. When you’re ready to renew your services, you can just choose which card you’d like to pay with.
4. Bring up the PayPal option and click on the PayPal button
5. Log into your PayPal account and select the account you’d like to use to auto renew
Automated Renewal Notifications
Users should also note that automated renewal notifications will continue to be sent to the email address we have on file. However, users will only receive both a 60 day and 30-day notification. These notifications will look like the following:
Subject: [easyDNS] Automated 60-day renewal reminder
This is an automated message regarding your domain.
The domain(s) listed below are up for renewal in
You should receive a renewal invoice or notification from us in
If you have set up auto-renew payments, then we will process your credit card 15 days prior to the expiry date.
Although all services will be renewed once this feature is enabled, users have the ability to exempt specific services and/or domains by setting them to expire from within their account. You can see our tutorial on how to set your domain to expire HERE for further details.
Users can also choose to opt-out of auto-billing by making sure that the green disclaimer box is NOT checked. This will ensure that your credit card stays on file but all renewals will need to be manually done by the user.
For more information on invoicing and renewals, please visit this help page.