If you are still using the old theme you can view the correct Knowledge Base here: https://help.easydns.com/.
|This section displays all your account information, including your username, personal contact information, and the secret questions & answers you selected when you signed up. It’s vital that this information be kept up to date and correct as it’s what will be used when we need to contact you or confirm your identity. If you have any credit in your account, it will also be displayed here.
Please be aware, that this information is under our Privacy Agreement with you and won’t be discussed or disclosed to anybody without first getting proper verification [3 security answers for example]. Your information is also bound under the ‘Personal Information Protection and Electronic Documents Act‘ [PIPEDA] in Canada.
To edit any of this information, as well as changing your password, click the EDIT button and make whatever changes you wish. When you’re done, click NEXT to be brought back to the page with the changes saved. If you want to undo the changes before saving, click RESET.
The OTHER OPTIONS section lets you know what special options you may have access to and whether they are enabled. To try out functions that are still in Beta, select to enable Beta access from the pulldown menu.
The password can only contain upper and lower case Latin unaccented alphabet letters, numbers and the following special characters: – _ ! @ # $ % ^ & *
The username can only contain lowercase, unaccented letters, numbers, periods, underscores, and the “@” sign. Usernames cannot be modified once created.