Setting Up easyMail

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Our easyMail service is our hosted mail solution which allows you to access, send, and receive email via IMAP, POP or webmail. Please note that in order to make use of our easyMail feature domains will need to be subscribed to a service level that includes this feature.

NOTE: For more information on what each of our service levels includes, please go HERE.
NOTE: Please be aware that each mailbox has 5GB of storage included. If you require more, we do offer storage levels of up to 15GB, 15GB to 50GB and over. See below for pricing

Creating an easyMail User

1. Log into your easyDNS account
2. Click on EMAIL link for said domain (this should bring you to the DOMAIN ADMINISTRATION page)

3. Under the EMAIL tab, click on the EASYMAIL

4. Click on the USERS tab and then click on CREATE ACCOUNT.


5. Create an account under the EMAIL field and a password.
6. Click on CREATE to finalize your changes and then CLOSE.

NOTE: easyMAIL passwords can be up to 8-100 characters long.

You should now see the account you created under the USERS tab.

Enabling easyMail

After creating your first account, you’ll now want to enable your easyMail service.

7. Click on the ACTIVATE tab and then click on QUICK ENABLE.


8. Click on OK.


Once you’ve enabled your easyMail service, it should be ready to use. You can confirm this either by seeing the status as ENABLED or by checking your MX Record under your DNS SETTINGS page:


Postmaster Details, DKIM, and SPF

Once the easyMail accounts have been created and service enabled, you can access your Postmaster details along with enabling both DKIM and SPF checking:


You can find out more about DKIM and SPF checking by going HERE.

Accessing Your easyMail Account

Once the user has been created and service enabled, you will be able to access your account almost immediately through the webmail interface. We currently offer two webmail interfaces you can use:



*Your username will be the easyMail address you just created ( and the password will be specific to the same address you’re trying to access.* 

NOTE: When an easyMail account is initially created, webmail will only have an Inbox and a Junk folder. The easyMail system uses the IMAP protocol and IMAP itself only mandates the creation of an Inbox. We additionally create a Junk folder so we have somewhere to store junk messages before users log in for the first time. The expectation is that users will create whatever other folders need to be there. This is usually a transparent process for users, as the mail client they may have set up easyMail on connects for the first time and automatically creates whatever folders it needs to match it’s preferred schema.

Setting Up easyMail On Other Devices, Email Clients, and DNS Providers

If you are looking to set up your easyMail account on third-party devices such as your Android / iPhone or e-mail clients like Outlook / Thunderbird, you will need the following information:

Incoming Server

• IMAP (Recommended)
Incoming Mail Server: IMAP.EASYMAIL.CA
Server Port: 143
Username: yourname@yourdomain (e.g.,
Security Settings: TLS, SSL or none
The default port for SSL enabled IMAP is port 993.


Server Hostname: POP.EASYMAIL.CA
Server Port: 110
Username: yourname@yourdomain (e.g.,
Security Settings: TLS, SSL or none
The default port for SSL enabled POP is port 995.


Outgoing Server

Outbound Mail Server: MAILOUT.EASYMAIL.CA
Username: your full easyMAIL address (e.g.,
Password: your easyMAIL password
Ports: 25, 465, 587, 2025, 20025
TLS (optional): 25, 465 (SSL), 587, 2025, 2026, 20025, 20026


Storage Allowance

On 01 November 2020, we set firm quotas on mailbox storage size on per user basis.

Pricing for individual mailboxes:

  • Under 5GB included with all easyMAIL mailboxes
  • Between 5GB and 15GB is $2.50/month
  • Between 15GB and 50GB is $12.50/month
  • Between 50GB and 75GB is $20.25/month
  • Between 75GB and 100GB is $25/month

Please contact us if you need more than 100GB in storage for your e-mail address

*billing for storage set to commence on 21 April 2021


NOTE: To use easyMail with other DNS providers, please specify our easyMAIL MX record within your DNS settings:

Pref: 0

This server is not to be used for IMAP or POP connections, ONLY for the MX record.

For further information on how to install your easyMail accounts on specific devices/email clients or for our other easyMail tutorials, please go HERE.


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