If you are still using the old theme you can view the correct Knowledge Base here: https://help.easydns.com/.
|Our easyMail service is our hosted mail solution which allows you to access, send, and receive email via POP, IMAP or webmail. Please note that in order to make use of our easyMail feature domains will need to be subscribed to service level that includes this feature.
NOTE: For more information on what each of our service levels include, please go HERE.
1. Log into your easyDNS account
3. Under the EMAIL tab, click on the EASYMAIL
4. Under EASYMAIL USERS, click on EDIT
5. Create a user, specify a password, and click on NEXT
NOTE: easyMAIL passwords can be up to 32 characters long.
You should now be back on your EASYMAIL page and see the user just created. You’ll now want to enable your easyMail service.
7. Under EASYMAIL HOSTS, click on QUICK ENABLE
8. Click on OK
Once you’ve enabled your easyMail service, it should be ready to use. You can confirm this either by seeing the status as ENABLED or by checking your MX Record under your DNS SETTINGS page:
Accessing Your easyMail Account
Once the user has been created and service enabled, you should be able to access your account almost immediately. To check your messages through webmail you will need to visit the following:
NOTE: When an easyMail account is initially created, webmail will only have an Inbox and a Junk folder. The easyMail system uses the IMAP protocol and IMAP itself only mandates the creation of an Inbox. We additionally create a Junk folder so we have somewhere to store junk messages before users log in for the first time. The expectation is that users will create whatever other folders need to be there. This is usually a transparent process for users, as the mail client they may have set up easyMail on connects for the first time and automatically creates whatever folders it needs to match it’s preferred schema.
If you are looking to set up your easyMail account on third party devices such as your phone or an email client like Outlook, you will need the following information:
Users also have the ability to use easyMail with other DNS providers by specifying our easyMail MX record within your DNS settings:
For further information on how to install your easyMail accounts on specific devices/email clients or for our other easyMail tutorials, please go HERE.