If you are still using the old theme you can view the correct Knowledge Base here: https://help.easydns.com/.
| Our easyMail service is our hosted mail solution which allows you to access, send, and receive email via IMAP, POP or webmail. Please note that in order to make use of our easyMail feature domains will need to be subscribed to a service level that includes this feature.
NOTE: For more information on what each of our service levels includes, please go HERE.
NOTE: Please be aware that each mailbox has 5GB of storage included. If you require more, we do offer storage levels of up to 15GB, 15GB to 50GB and over.
1. Log into your easyDNS account
3. Under the EMAIL tab, click on the EASYMAIL
4. Click on the USERS tab and then click on CREATE ACCOUNT.
5. Create an account under the EMAIL field and a password.
NOTE: easyMAIL passwords can be up to 32 characters long.
You should now see the account you created under the USERS tab. Enabling easyMail After creating your first account, you’ll now want to enable your easyMail service. 7. Click on the HOSTS tab and then click on QUICK ENABLE.
8. Click on OK.
Once you’ve enabled your easyMail service, it should be ready to use. You can confirm this either by seeing the status as ENABLED or by checking your MX Record under your DNS SETTINGS page:
Postmaster Details, DKIM, and SPF Once the easyMail accounts have been created and service enabled, you can access your Postmaster details along with enabling both DKIM and SPF checking:
You can find out more about DKIM and SPF checking by going HERE. Accessing Your easyMail Account Once the user has been created and service enabled, you will be able to access your account almost immediately through the webmail interface. We currently offer two webmail interfaces you can use: RoundCube
Horde *Your username will be the easyMail address you just created (example@yourdomain.com) and the password will be specific to the same address you’re trying to access.* NOTE: When an easyMail account is initially created, webmail will only have an Inbox and a Junk folder. The easyMail system uses the IMAP protocol and IMAP itself only mandates the creation of an Inbox. We additionally create a Junk folder so we have somewhere to store junk messages before users log in for the first time. The expectation is that users will create whatever other folders need to be there. This is usually a transparent process for users, as the mail client they may have set up easyMail on connects for the first time and automatically creates whatever folders it needs to match it’s preferred schema.
If you are looking to set up your easyMail account on third-party devices such as your Android / iPhone or e-mail clients like Outlook / Thunderbird, you will need the following information: Incoming Server • IMAP (Recommended) **OR** • POP
Outgoing Server • SMTP
NOTE: To use easyMail with other DNS providers, please specify our easyMAIL MX record within your DNS settings: MX.EASYMAIL.CA This server is not to be used for IMAP or POP connections, ONLY for the MX record.
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