Setting Up easyMail

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Our easyMail service is our hosted mail solution which allows you to access, send, and receive email via POP, IMAP or webmail. Please note that in order to make use of our easyMail feature domains will need to be subscribed to service level that includes this feature.

NOTE: For more information on what each of our service levels include, please go HERE.


Creating an easyMail User

1. Log into your easyDNS account
2. Click on EMAIL link for said domain (this should bring you to the DOMAIN ADMINISTRATION page)

3. Under the EMAIL tab, click on the EASYMAIL

4. Under EASYMAIL USERS, click on EDIT

5. Create a user, specify a password, and click on NEXT


6. Confirm your changes

NOTE: easyMAIL passwords can be up to 32 characters long.


Enabling easyMail

You should now be back on your EASYMAIL page and see the user just created. You’ll now want to enable your easyMail service.

7. Under EASYMAIL HOSTS, click on QUICK ENABLE

8. Click on OK

Once you’ve enabled your easyMail service, it should be ready to use. You can confirm this either by seeing the status as ENABLED or by checking your MX Record under your DNS SETTINGS page:

Accessing Your easyMail Account

Once the user has been created and service enabled, you should be able to access your account almost immediately. To check your messages through webmail you will need to visit the following:

messages.easymail.ca or webmail.easymail.ca


*Your username will be the easyMail address you just created (example@yourdomain.com) and the password will be specific to the same address you’re trying to access.* 

NOTE: When an easyMail account is initially created, webmail will only have an Inbox and a Junk folder. The easyMail system uses the IMAP protocol and IMAP itself only mandates the creation of an Inbox. We additionally create a Junk folder so we have somewhere to store junk messages before users log in for the first time. The expectation is that users will create whatever other folders need to be there. This is usually a transparent process for users, as the mail client they may have set up easyMail on connects for the first time and automatically creates whatever folders it needs to match it’s preferred schema.


Setting Up easyMail On Other Devices, Email Clients, and DNS Providers

If you are looking to set up your easyMail account on third party devices such as your phone or an email client like Outlook, you will need the following information:

Incoming Server

IMAP (Recommended)
Incoming Mail Server: imap.easymail.ca
Server Port: 143
Username: yourname@yourdomain (e.g., me@example.com)
Security Settings: TLS, SSL or none
The default port for SSL enabled IMAP is port 993.

**OR**

POP
Server Hostname: pop.easymail.ca
Server Port: 110
Username: yourname@yourdomain (e.g., me@example.com)
Security Settings: TLS, SSL or none
The default port for SSL enabled POP is port 995.

 Outgoing Server

SMTP
Outbound Mail Server: mailout.easymail.ca
Username: your full easyMAIL address (e.g., me@example.com)
Password: your easyMAIL password
Ports: 25, 465, 587, 2025, 20025
TLS (optional): 25, 465 (SSL), 587, 2025, 2026, 20025, 20026

Users also have the ability to use easyMail with other DNS providers by specifying our easyMail MX record within your DNS settings:

mx.easymail.ca

For further information on how to install your easyMail accounts on specific devices/email clients or for our other easyMail tutorials, please go HERE.

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