SRV Records (also known as Service Records) allow a great deal of flexibility and stability to services making use of them. Like a “general use” MX record, the SRV records relate to a particular service of the domain, like VOIP or SIP, rather than a specific machine the way A or CNAME records do. This […]
Ever wondered why your website doesn’t reflect DNS changes instantly after an update? That’s DNS propagation in action. This often-misunderstood process is the reason it can take hours—or even days—for DNS changes to take effect globally. But how does it really work, and why does it take so long?
Normally users cannot create a CNAME or Alias record for their domain apex. For example, users can create a CNAME record for xxxxx.yourdomain.com but couldn’t for just domain.com. However, users now have the ability to create these records which are referred to as ANAME records. Please note that ANAME records can be created with all […]
GENERATE REPORTS From this page, you can generate reports based on your service statistics and optionally render, export, and download them as PDF documents. Reports You can generate reports for all aspects of your account. Below is the list of available reports. Saved Search In order to generate a report, you have to set the […]
Using The Quarantine Reports Quarantine reports in EDS can be scheduled for delivery at specific times, with a minimum frequency of once per day and a maximum of four times per day. In the quarantine report, you will find a legend that quickly summarises the meaning of the different results, as well as a table […]
From this page, you can manage the appliance quarantine, search messages, and perform operations on them. You can also generate digest reports for a given user and manage release requests. Quarantined Messages From this section, you can search messages or perform quarantine operations on them. Perform A Search From this page, you can easily find the […]
By clicking on the green eye button placed at the end of each result, you can access the message detail page. The message detail page has a general email data section and 5 additional sections containing advanced information. All the sections will be explored in depth below. In the first section displays basic information about the […]
From this menu, you can manage the easyMail EDS spam welcomelist and blocklist. The welcomelist and the blocklist entries shown are based on the privileges of the connected user. The Domain Administrator can access those of the entire domain he belongs to, and the single user can only operate his entries and those referring to […]
easyMail EDS displays a scan result badge when an email in the incoming queue is managed by the scanning engine. Some badges can be grouped by colors: each color identifies what message peculiarity caused that scanning result on EDS.
From this section, you can search and view scan results of all messages passed through your quarantine. You can also save common search filters in order to speed up the search process later. General Filters From the first part of the page, you can set general email searching information such as: Subject (the email subject) Email (the […]