Transferring A Domain *AWAY*

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If you are still using the old theme you can view the correct Knowledge Base here: https://help.easydns.com/.
NOTE: There are some domain extensions that the ‘GET AUTH CODE’ link does not appear for. We ask that you send in an EASY-DOES.IT request and we’ll send the code to the listed Administrative contact.
NOTE: Once you have submitted the Auth code you will not be able to make name server or DNS updates until after the transfer has completed. If you need to make name server updates please make them at your current registrar BEFORE submitting the Auth code.

Transferring a domain away from easyDNS is a simple process that involves 3 steps:

  • Unlock your domain name.
  • Disable your WHOIS Privacy (if applicable).
  • Get your Authorization code.

Unlocking Your Domain

Unlocking a domain requires the disabling of the Registry Lock. The registry lock keeps a domain from being transferred away by accident and/or Domain Slamming. To disable the Registry Lock, please do the following:

1. Log into your easyDNS account
2. Click on the WHOIS link for said domain

3. In the REGISTRY LOCK section, click on EDIT

4. Choose DISABLED from the dropdown menu and click on NEXT

5. Confirm your changes

Disabling WHOIS Privacy

NOTE: This step only applies if your domain currently has WHOIS Privacy. If your domain does not have this feature, you will not see this option within your WHOIS INFORMATION page. However, some specialty domain extensions will require our staff to manually disable your privacy feature on the backend. If this applies to you, please contact our support staff.

To disable your WHOIS Privacy, please do the following:

1. Go to the WHOIS INFORMATION page for said domain
2. In the WHOIS PRIVACY section, click on EDIT

3. Choose DISABLED from the dropdown menu, and click NEXT

4. Confirm your changes

Obtaining Your Authorization/EPP Code

The Authorization code is needed to initiate the transfer itself. Further instructions on what to do with the code should be provided to you from the registrar the domain is being transferred to. To get your code, please do the following: 

1. Go to the DOMAIN ADMINISTRATION page for said domain
2. Click on the DOMAIN SETTINGS tab
3. In the DOMAIN SECURITY field, click on GET AUTH CODE

4. Click on CLICK FOR AUTH CODE

5. Confirm by clicking on OK

NOTE: Your Authorization code will automatically be sent to the Administrative Contact for the domain so make sure the email address is up to date.
NOTE: You can also prep multiple domains at the same time via our UTILITIES tool located within the left sidebar menu. For more information on how to do this, please go HERE.

Once the above steps have been completed, the domain will be prepped for transfer. Further instructions on how to initiate the transfer itself would have been provided to you by the registrar the domain is transferring to.

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