If you are still using the old theme you can view the correct Knowledge Base here: https://help.easydns.com/.
|The following is the inbound and outbound settings you will need to enable easyMail on other devices/mail clients:
POP (Post Office Protocol) is a one way ticket. You connect to our easyMAIL server in a one time pop and download a copy of your e-mail then disconnect. With a POP set up, you can’t be managing your easyMAIL via multiple devices (mobile smartphone, laptop, tablet, etc). There is no two way synchronisation between easyMAIL and your device. You have to delete or file the same email on every device.
IMAP (Internet Message Access Protocol) is the two way e-mail management preferred by users with multiple devices (mobile smartphone, laptop, tablet, etc). If you are viewing your e-mail via your mobile phone, then it will show as viewed on any other device you check your mail through. All e-mail management is synchronised cutting down time if you happen to check e-mail from multiple devices.
Additional easyMail boxes can also be added for a domain. For pricing information, please see the chart below:
If you would like to increase your default daily limit of 250 messages, please contact our support team.
easyMAIL quota is set to 250 messages / recipients per day [24 hour period] by default. This is calculated on a per user [mailbox] basis, not on an aggregate per domain basis. Further to this, as each user is able to send 250 messages per day [or 250 recipients], it incorporates a decay in the counter based on the quota allowance. There isn’t a time that clears the cutoff and resets the amount to your daily maximum – it is based on the time elapsed since the user last attempted to send a message. If you’ve hit your daily maximum of 250 messages / recipients, you will have to wait typically around 6 minutes before the counter to drop one so you can send another message – wait 20 minutes and you can send 3 more and so on. This effectively allows you to send messages earlier than waiting for a reset time [often at midnight] and will reduce problems to those mailboxes that have been compromised on the user end as it effectively locks it. You could use up your whole allowance in one e-mail to 250 recipients.
NOTE: To use easyMAIL with other DNS providers, please specify our easyMAIL MX record within your DNS settings:
This server is not to be used for IMAP or POP connections, ONLY for the MX record.