easyMAIL Settings And Specifications

Webmail

To access and manage your e-mail, you can log into webmail. This will allow access to filtering (vacation responses for example) and calendars (for Horde only).

• Roundcube webmail, please visit https://messages.easymail.ca/
• Horde webmail, please visit https://web.easymail.ca

Please refer to our blog post announcing our introduction of Horde and the more advanced features it offers.

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The following are the inbound and outbound settings you will need to enable easyMail on your devices/mail clients:

Inbound

• IMAP
Server Hostname: imap.easymail.ca
Server Port: 993 or 143
Username: yourname@yourdomain (e.g., me@example.com)
Security Settings: TLS, SSL, or none
The default port for SSL-enabled IMAP is port 993.
Port 143 is not a secure port and not recommended

***OR***

• POP
Server Hostname: pop.easymail.ca
Server Port: 995 or 110
Username: yourname@yourdomain (e.g., me@example.com)
Security Settings: TLS, SSL, or none
The default port for SSL-enabled POP is port 995.
Port 110 is not a secure port and not recommended

Outbound

• SMTP
Outbound Mail Server: mailout.easymail.ca
Username: your full easyMAIL address (e.g., me@example.com)
Password: your easyMAIL password
Ports: 465, 587, 2025, 20025 (port 25 is not recommended)
TLS (optional): 465 (SSL), 587, 2025, 2026, 20025, 20026

Please be sure to have an Encryption Type (such as SSL/TLS or STARTTLS) selected in your mail programme. Oftentimes it’s necessary to try another port number to establish a successful connection.

Difference between POP and IMAP

POP (Post Office Protocol) is a one-way ticket. You connect to our easyMAIL server in a one-time pop and download a copy of your e-mail then disconnect. With a POP setup, you can’t be managing your easyMAIL via multiple devices (mobile smartphone, laptop, tablet, etc). There is no two-way synchronisation between easyMAIL and your device. You have to delete or file the same email on every device.

IMAP (Internet Message Access Protocol) is the two-way e-mail management preferred by users with multiple devices (mobile smartphone, laptop, tablet, etc). If you are viewing your e-mail via your mobile phone, then it will show as viewed on any other device you check your mail through. All e-mail management is synchronised cutting downtime if you happen to check e-mail from multiple devices.

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Other Specifications

• Default emails per day limit: 250
• Total individual e-mail size allowed (including encoded attachments): 150MB
• 5GB storage per user
• 100 mailmaps (wildcard mailmaps allowed)
• 250 recipients max per outbound message if you have the daily allowance as per our quota enforcement policy (see below for explanation) – a higher allowance allows for more recipients
• Mailbox passwords are to be 8-30 characters, with at least one uppercase, one lowercase, one special character, and one number.

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Additional easyMail boxes can also be added for a domain. For pricing information, please see below:

For further information on how to add additional easyMail boxes, please go HERE.

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Outbound Mail

To increase your default 24 hour outbound delivery limit of 250 messages/recipients, please consider the following:

• 500 messages per day – $7.35 / month [$74.97 / year]

• 1000 messages per day – $13.95 / month [$142.29 / year]

• 2500 messages per day – $24.50 / month [$249.90 / year]

• 5000 messages per day – $49.00 / month [$499.80 / year]

• 10000 messages per day – $86.06 / month [$877.82 / year]

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easyMAIL 2.0 – storage allowance

On 01 November 2020, we set firm quotas on mailbox storage size on per user basis.

Pricing for individual mailboxes:

• Under 5GB included with all easyMAIL mailboxes
• Between 5GB and 15GB is $2.50/month
• Between 15GB and 50GB is $12.50/month
• Between 50GB and 75GB is $20.25/month
• Between 75GB and 100GB is $25/month

Please contact us if you need more than 100GB in storage for your e-mail address

*billing for storage commenced on 21 April 2021

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Quota Enforcement Policy

easyMAIL quota is set to 250 messages/recipients per day [24 hour period] by default – you can purchase more if needed. This is calculated on a per-user [mailbox] basis, not on an aggregate per-domain basis. Each evening we reset the counter back to zero for each mailbox – midnight UTC (click here to know when in your time zone).

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